This site is owned and operated by Nixtree Solutions LLP. Nixtree takes privacy issues seriously and wants to protect your rights. We understands and respects your concerns regarding privacy and make your online experience satisfying and safe.
- Regularly Audit and Secure our Servers.
- Use strong passwords and changes periodically.
- Restricted access for secured informations
- SSL Certification & Encryption
- Maintaining Internal Database
Nixtree collect two types of information from the users:
1. Information used for Accounts/Billing Purpose
In order to contact our sales or support team, you must share your contact information such as Name, Email address and name of the company you represent. We use this information to contact you about the services on our site in which you have expressed interest. Also, if we have trouble processing your order, we will use this information to contact you.
2. Information used for rendering Support Service
If you order a service from us, we request certain personal information from your end on your order form. You are requested to provide the details such as authorized email address, billing address, online chat accounts, server details, helpdesk details etc. In order to resolve issues, we may be required to login to servers remotely, communicate with your customers and/or conduct research on proper fixes. Information that users provide through secure & voluntary submissions, which are required for us to remotely access servers and helpdesk systems.
General Information is collected automatically when you access our website. We use your IP address to identify your location/country when you use our website. We also record the information such as, the page you visited more, the time you spend in our website, the number of visit you made and if you are referred from any other websites or links.
Sharing of Information
We will not share information about individual users with any third party, but upon failure to pay for invoiced services, Nixtree at it’s digression, may provide information to law-enforcement, credit, fraud and/or debt recovery agencies.