Night Only Plan

Most of the Startup Web hosting business owners will have some basic understanding of the hosting and its features and they need a helping hand in time when they are having sleep.

This plan is for those who wish to provide 24/7 support to customers but yet do not have that much income or do not need as the owner / partners can take care in the morning and evening hours and Just need help for either a 8 Hour Span or a 12 Hour span.

Best Suited For the below

  • Those who is having sound knowledge of hosting and basic server administration and just needs one 8 hours shift handled by us or a 12 hour span which they want to be free.
  • Those who have hosting business as Side business and needs us to take care when they are working in the regular office hours.
Main Features
  • Support Coverage Hours
  • Number of Servers
  • Number of Tickets *
  • Covers L1, L2 Issues
  • Covers L3 level issues
  • Free Initial Server Hardening using our Script (On Demand)
  • We will work as your staff (White labelled Support)
  • Canned Responses
  • Guaranteed Response Time
  • Admin Support Hours Limit *
Basic
$100
  • Support Coverage Hours8 Hrs
  • Number of ServersUnlimited
  • Number of Tickets *Unlimited
  • Covers L1, L2 IssuesYes
  • Covers L3 level issues Yes
  • Free Initial Server Hardening using our Script (On Demand)Yes
  • We will work as your staff (White labelled Support) Yes
  • Canned ResponsesNo
  • Guaranteed Response Time60 min
  • Admin Support Hours Limit *3 Hours
Extended
$125
  • Support Coverage Hours12 Hrs
  • Number of ServersUnlimited
  • Number of Tickets *Unlimited
  • Covers L1, L2 IssuesYes
  • Covers L3 level issues Yes
  • Free Initial Server Hardening using our Script (On Demand)Yes
  • We will work as your staff (White labelled Support) Yes
  • Canned ResponsesNo
  • Guaranteed Response Time50 min
  • Admin Support Hours Limit *4 Hours

We offer the above plans and if these plans do not cover your requirements, then we can always look for custom plans.
Please contact us using this Link

Recommended Addon Services

  • Livechat Service
  • Server Monitoring
  • Additional Admin Hours
  • Nix360Eye Plugin / Nix360eye Scanner Engine With Weekly Full Server Malware Scan package.

FAQ

No , this plan is under Shared Team and It will be a pool of techs who will be handling the issues under all Shared Plans and we will add more resources as and when needed.
All our plans are time limited and we give great importance to Time. So in order to prevent the Abuse we have this limit setup so that we can prevent abuse of resources.
We will be informing you as soon as you will be reaching 100% or around 100% and we will wait for your decision and till that we will be managing the desk.

Still Confused?

Contact us via Ticket or Chat with our Sales Executive.

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