UPCP failed!!

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Micheal
Posts: 0
Joined: Sat Sep 17, 2016 5:50 pm

UPCP failed!!

Post by Micheal »

Hi,

Was trying to look at update settings for my WHM server, since its still
cpanel 58. When I click on the settings I get this error. Please
investigate:


--------------------

exit level [die] [pid=110296] (Unable to retrieve tier version info:
Cpanel::Exception::TempFileCreateError/(XID 6t8jyk) The system failed to
create the temporary file
"/var/tmp/110296.WHOSTMGR_BIN_WHOSTMGR2_PL__.tmp.sQ8Jn9RdzQvJt_yX" because
of an error: No such file or directory

at /usr/local/cpanel/Cpanel/Exception.pm line 73.

Cpanel::Exception::create("TempFileCreateError",
HASH(0x837c3c8)) called at /usr/local/cpanel/Cpanel/Rand.pm line 93


Cpanel::Rand::get_tmp_file_by_name("/var/tmp/110296.WHOSTMGR_BIN_WHOSTMGR2_P
L__", "tmp", 1, 0) called at /usr/local/cpanel/Cpanel/TempFile.pm line 250


Cpanel::TempFile::_dir_or_file(Cpanel::TempFile=HASH(0x837bb70), 1) called
at /usr/local/cpanel/Cpanel/TempFile.pm line 86

Cpanel::TempFile::dir(Cpanel::TempFile=HASH(0x837bb70))
called at /usr/local/cpanel/Cpanel/Crypt/GPG.pm line 68

Cpanel::Crypt::GPG::new("Cpanel::Crypt::GPG") called at
/usr/local/cpanel/Cpanel/Crypt/GPG/VendorKeys/Verify.pm line 85


Cpanel::Crypt::GPG::VendorKeys::Verify::new("Cpanel::Crypt::GPG::VendorKeys:
:Verify", "vendor", "cpanel", "categories", ARRAY(0x244b808)) called at
/usr/local/cpanel/Cpanel/HttpRequest.pm line 123


Cpanel::HttpRequest::request(Cpanel::HttpRequest=HASH(0x833e020), "host",
"httpupdate.cpanel.net", "url", "/cpanelsync/TIERS", "signed", 1) called at
/usr/local/cpanel/Cpanel/Update.pm line 161

eval {...} called at /usr/local/cpanel/Cpanel/Update.pm line
159

Cpanel::Update::get_remote_tiers_info(HASH(0x2292fe8))
called at whostmgr/bin/whostmgr2.pl line 1713

main::updateconf() called at whostmgr/bin/whostmgr2.pl line
1159

)

at /usr/local/cpanel/Cpanel/Logger.pm line 434.

Cpanel::Logger::logger(Cpanel::Logger=HASH(0x22cd218),
HASH(0x268fdb0)) called at /usr/local/cpanel/Cpanel/Logger.pm line 247

Cpanel::Logger::die(Cpanel::Logger=HASH(0x22cd218), "Unable
to retrieve tier version info: Cpanel::Exception::Temp"...) called at
/usr/local/cpanel/Cpanel/Update.pm line 175

Cpanel::Update::get_remote_tiers_info(HASH(0x2292fe8))
called at whostmgr/bin/whostmgr2.pl line 1713

main::updateconf() called at whostmgr/bin/whostmgr2.pl line
1159
------------------------

Thanks for any help in advance.

Regards
Micheal



Aaron
Posts: 17
Joined: Mon Apr 11, 2016 8:59 am

Re: UPCP failed!!

Post by Aaron »

Hello,

In cPanel serevers you may come across this error

Cpanel::Exception::TempFileCreateError/(XID 6t8jyk) The system failed to
create the temporary file
"/var/tmp/110296.WHOSTMGR_BIN_WHOSTMGR2_PL__.tmp.sQ8Jn9RdzQvJt_yX" because
of an error: No such file or directory


You can try these steps to fix this issue:

Code: Select all

umount -l /var/tmp

Code: Select all

/scripts/securetmp


Aaron N
Linux Support Engineer.
Nixtree Solutions LLP
Managed Full Server Backups
https://www.nixtree.com/managed-backups.php

Follow us on : https://twitter.com/nixtree

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