My WordPress is DOWN!!

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My WordPress is DOWN!!

Post by Micheal »


I have installed a new them on my wordpress, now its down. I am not able to access my wordpress account. Please would you help me..

I am not a tech genie, Is there any way to reset my wordpress theme back to default. I am using cPanel hosting account. Please help asap.


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Joined: Mon Apr 11, 2016 8:59 am

Re: My WordPress is DOWN!!

Post by Aaron »


Sometimes new changes such as plugins or updates are simply not compatible with your current theme. Often, with this incompatibility you are unable to enter the admin area to switch the theme. You can simply reset your WordPress theme directly in the database via phpMyadmin on your cPanel account.

step 1:Log into your cPanel account.

step 2:Look for the Databases category and click on the phpMyadmin icon.

step 3:Once inside the phpMyadmin look to the left hand sidebar and click on your specific wordpress database.

step 4:From there, select the wp_options table.

step 5:Once the table is opened, look to the tab menu on the screen and click on the Browse tab option. This allows you to browse the columns broken down into pages.
Click on the Show All option at the top so it will list all the columns on one page.

step 6:Next, you will need to locate two rows on the page, the template and the stylesheet. Pick template and click on the Edit link.

step 7:This will take you to the edit page where we will change the data for the option_value. In our example, the value is set for the alexandira template. Change this to the default theme name, twentythirteen and click on the Go button at the bottom of the page.

step 8:Perform the same procedure on the stylesheet row. When you finish the stylesheet and return to the list, you should see the new theme in the value portion of the list for both. You can now visit your website and see that it is using the default theme. From here you should also be able to log into your wp-admin area.

Aaron N
Linux Support Engineer.
Nixtree Solutions LLP
Managed Full Server Backups

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Joined: Mon May 04, 2015 10:16 am

Re: My WordPress is DOWN!!

Post by Edward »

Another simple option will be just login to server via ssh, go to the wp-content theme folder, rename the working theme to theme.old and check and see if your site is showing using default theme of the wordpress . Normally this has worked for me in a lot of cases. Only thing is you shoud have any other theme installed than the disabled ones.

Edward N
Support Staff
Nixtree Solutions
Managed Backups || Server Management
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