Search found 22 matches

by Aaron
Wed Jul 18, 2018 5:32 pm
Forum: Hosting Control Panels
Topic: MySQL error with WordPress site
Replies: 1
Views: 2597

Re: MySQL error with WordPress site

Hello John,

The error indicates that it seems MySQL query packet limit has been exceeded. Please try to increase the value of max_allowed_packet on your MySQL server configuration and check it again.
by Aaron
Mon Jun 25, 2018 8:50 am
Forum: Hosting Control Panels
Topic: Memory error
Replies: 2
Views: 2911

Re: Memory error

Hello Dane,

It seems to be issues with PHP memory limit exceeded. Please try to increase the PHP memory_limit on your site's php.ini file and check it after clearing browser cache.
by Aaron
Mon Jun 25, 2018 8:25 am
Forum: Hosting Control Panels
Topic: Disk usage check in detail
Replies: 6
Views: 4166

Re: Disk usage check in detail

Hello, You should use lsof /tmp to see if there any currently opened file. If you delete a file, while a software still have a lock on it, you won't see it anymore, but it will still have hd space assigned to it. After checking 'lsof', stopping the relevant process should free the space. Also you ca...
by Aaron
Mon Jun 25, 2018 7:59 am
Forum: Hosting Control Panels
Topic: How to enable PHP modules in plesk server.
Replies: 2
Views: 4856

Re: How to enable PHP modules in plesk server.

Hello,

To enable/disable PHP extensions go under Plesk > Tools & Settings > General Settings > PHP Settings > choose the required PHP version > Extensions tab.
plesk-forum-1.JPG
plesk-forum-1.JPG (50.27 KiB) Viewed 4854 times
You can enable the required PHP modules here by checking the checkbox and click 'OK'
plesk-forum-2.JPG
plesk-forum-2.JPG (54.05 KiB) Viewed 4854 times
by Aaron
Sun Jun 24, 2018 8:48 am
Forum: Hosting Control Panels
Topic: Sites are down, permission issues.
Replies: 2
Views: 2626

Re: Sites are down, permission issues.

Hello Dane, You can fix the ownership permissions for all the cPanel accounts using this bash script. Please try it. Create a file with name fileperm.sh Paste this script #!/bin/bash cd /var/cpanel/users for user in * do chown -Rv $user.$user /home/$user chown -Rv $user.mail /home/$user/etc chown -v...
by Aaron
Wed May 30, 2018 10:22 am
Forum: Hosting Control Panels
Topic: MySQL error : sql_mode=only_full_group_by
Replies: 1
Views: 1883

Re: MySQL error : sql_mode=only_full_group_by

Hello, You can try to disable the only_full_group_by setting in the MySQL configuration Go to MySQL prompt and use the command listed below. set global sql_mode='STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION'; If you want to se...
by Aaron
Wed May 30, 2018 10:08 am
Forum: Hosting Control Panels
Topic: Services are down due to /tmp full
Replies: 4
Views: 2584

Re: Services are down due to /tmp full

Hello John,

It seems tmp files related to MySQL service holding the disk space. Restarting the service that’s holding onto the deleted files frees up the disk space. I would also recommend creating a larger /tmp directory on CPanel machines as it’s quite small.
by Aaron
Wed May 30, 2018 10:00 am
Forum: Hosting Control Panels
Topic: Services are down due to /tmp full
Replies: 4
Views: 2584

Re: Services are down due to /tmp full

Hello John, Sometimes this happens that at some point the files taking up all the space in /tmp were deleted from the system, but weren’t actually deleted because some process had a lock on them. The deleted files will continue to take up disk space until the process that’s using them exits. You can...
by Aaron
Mon Apr 30, 2018 7:36 am
Forum: Hosting Control Panels
Topic: *Fatal error*: Call to undefined function mysqli_connect() ..
Replies: 1
Views: 1728

Re: *Fatal error*: Call to undefined function mysqli_connect() ..

Hello John,

The mysqli PHP extension is not installed on your new server.

Contact to your server administrator to install mysqli PHP extension.
by Aaron
Mon Apr 30, 2018 7:32 am
Forum: Hosting Control Panels
Topic: Problem with adding addon domain
Replies: 1
Views: 1608

Re: Problem with adding addon domain

Hello John,

It seems the DNS zone for your domain already exist on the DNS cluster is conflicting, you can remove the old DNS zone using the below script.

Code: Select all

/scripts/killdns 'domain-name'
Note: Please replace 'domain-name' with your exact domain.