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Wordpress showing white screen

Posted: Thu Oct 27, 2016 12:28 am
by sreejeshmohan
Hi ,

My wordpress site is down .But I am able to get the wordpress login page working .Can someone help me .

Re: Wordpress showing white screen

Posted: Thu Oct 27, 2016 12:54 am
by Calvin
Hi ,

There can be many reasons for this .I suggest you try disabling all the plugins and check if the site is loading after that .If the issue is fixed try re-enabling each plugin one be one and you can find out which plugin is causing the issue .If disabling the plugins doesn't solve the issue try switching to default twentyfifty or twentysixty theme .


Calivn
Linux Administrator
Nixtree Solutions
https://www.nixtree.com

Re: Wordpress showing white screen

Posted: Thu Oct 27, 2016 12:56 am
by sreejeshmohan
Hi ,

Thank you for the response and I will check the things you have mentioned .

Re: Wordpress showing white screen

Posted: Tue Nov 01, 2016 3:58 pm
by Martin
Hi,

1. First check the apache logs and PHP error logs of the site.

2. Edit wp-config.php file and change the below line to true.

define('WP_DEBUG', false);

To

define('WP_DEBUG', true);

Also turn on display_errors in php.ini and then try refreshing your wordpress site. This will show the exact error (if there are any).

3. Try disabling plugins one by one and refresh the site.

------------------------------
Martin
Linux Support Engineer.
Nixtree Solutions
Managed Full Server Backups
https://www.nixtree.com/managed-backups.php
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