Nixtree.com - 24x7 Technical Support & Server Management

shaan

Hi Tommy, There can be a lot of reasons behind this issue. Go through below steps and check the followings. 1. SSH to server as root. 2. Change the directory to /home/user/tmp/awstats # cd /home/user/tmp/awstats 3. There are the conf files for domains under that particular cPanel account. We need to...

shaan

Hello Jackk, PhpMyAdmin is a free tool which is provide for MYSQL database management. The error you reffered seems to be of some MySQL connectivity issue. Please follow below commands to verify MySQL is up and running fine. # /etc/init.d/mysqld status mysqld (pid 23832) is running... # pidof mysqld...

shaan

Hi Dan, You can use the below commands to check the WHM/cPanel version via commandline. /usr/local/cpanel/cpanel -V or cat /usr/local/cpanel/version Shaan N Linux Support Engineer. Nixtree Solutions Managed Full Server Backups https://www.nixtree.com/managed-backups.php Follow us on : https://twitte...

shaan

Hi Nick, I am glad to help you with that. Please follow the below steps to change the cPanel theme for every users on the server. 1. Log into the cPanel server as root. 2. Use the replace command as shown below. replace RS=oldtheme RS=newtheme --/var/cpanel/users/* Below command changes the x3 theme...

shaan

Hi Nickk, So it is perfectly clear now. mysql_* functions were removed as of PHP 7. It is not recommended to use the old mysql extension for new development, as it was deprecated in PHP 5.5.0 and was removed in PHP 7. It is recommended to use either the MySQLi or PDO extensions. You can seek the hel...

shaan

Hi Nick, From the error you have provided, its seems like the PHP version on your domain is not compatible with the site code/function. Can you please let me know the site PHP version by adding the below file to public_html folder or asking to your host. > Create phpinfo.php file in /home/user/publi...

shaan

Hi Jackk, In most of the cases, "DATABASE ERROR: CONNECTION FAILED!" error occurs when the MySQL is down or having issues with MySQL. Since you have checked and restarted MySQL based on Tommy's advice and the issue keeps existing, this can be of something else. Follow below checks to ensur...

shaan

Hi Ashlin, If you have WHM access as root user, then you can use cPanel Auto fixer script to reset the SSH port. > Log into WHM as the root user. > Access the following URL to your SSH configuration settings to default: http://serverip:2086/scripts2/doautofixer?autofix=safesshrestart Replace “server...

shaan

Hello Chester, You can execute the following command to check whether the IP addresses of the server is properly licensed or not via commandline: > Open Terminal. > Run below command # lynx -dump http://cpanel.net/showip.cgi or # curl -L http://cpanel.net/showip.cgi The above command will show the m...

shaan

Hi Tommy, There are two ways to fix this. One method has been already mentioned by Jackk. You can try out that. If it doesn't fix the issue, you follow the below steps: > Log into WHM. > Go to Tweak settings (Home »Server Configuration »Tweak Settings). > Find the “Allow Remote Domains” option in Tw...

Search found 20 matches

Re: AWStats is not updating automatically-cPanel

Re: PHPMyAdmin Error; #1045 Cannot log in to the MySQL server

Re: How to know the WHM/cPanel version from command line ?

Re: How can I change the cPanel theme server-wide (for all users)

Re: PHP Fatal error: Uncaught Error: Call to undefined function mysql_connect() in

Re: PHP Fatal error: Uncaught Error: Call to undefined function mysql_connect() in

Re: Roundcube Database Error cPanel

Re: how to reset ssh port from whm

Re: How can we check cpanel license details?

Re: Issue while creating an addon domain in cPanel